PMEXPO Seminars

At a PMEXPO seminarPMEXPO responds to changing market conditions and owner expectations and offers up-to-date practical education seminars. The seminars are designed to help property management professionals improve their management approaches and capitalize on the experience and expertise of seminar leaders. When you register for a seminar, you also get a complimentary admission to the PMEXPO concourse.

The cost to attend one or all of the educational programs at PMEXPO is $95 per PMA member and $125 per nonmember.

Click here to download the PMEXPO 2012 Attendee Prospectus that contains detailed descriptions of PMEXPO seminars and a PMEXPO Reservation Form.

2012 PMEXPO Seminars

Click here to register.

Residential Town Hall Meeting

8:45am-9:45am, Trade Show Floor

Presented by Julie Smith (Bozzuto Management), Scott Jones (Edgewood Management) and John Potvin (Equity Management II)

The Residential Town Meeting is an open forum to discuss current real-time issues, trends and actions affecting the management of residential properties. Several of the hot topics that will be addressed by our panel of industry leaders are:

  • How to take advantage of the hot apartment market
  • New business opportunities for management and development
  • Techniques for creating value and increasing NOI
  • Effective responses to government-mandated energy and environmental efficiency
  • Resident retention strategies that work
  • The new marketing paradigm and how to respond
  • Necessary skill sets and performance goals to climb the career ladder
  • Technology integration: How, why and how much does it cost? 

Social Media Success Stories

10:30am-Noon, Town Hall

Presented by Kathy Masterson (LCOR), Amy Weadon (Merrick Towle Communications) and Julie Contos (The JBG Companies)

What works in social media and why will be the focus of this accredited PMEXPO seminar. Experienced marketing professionals will describe how they have used social media to attract new residents, create a sense of community and enhance resident retention at their communities. Each case history will describe the goal the property was trying to achieve, how it used social media to accomplish its goals, the cost in terms of both out of pocket expenses and human resource costs, lessons learned and how you can capitalize on the successful experience of peers.

21 Tools to Reduce Maintenance Costs

9:30am-11:00am, Landover Room

Presented by Scott Skokan (Bozzuto Management), Eric Freitag (Scott Management) and Alan Molleur (DARO Management
Services)

Rents and occupancies are up. There is increased pressure to keep maintenance costs in check. This superb panel of operations professionals will share their proven methods for reducing maintenance expenses and driving revenue to the bottom line. Topics that will be addressed include:

  • The top 10 most overlooked savings opportunities
  • The real cost of deferred maintenance
  • Preventive maintenance that reduces energy consumption
  • Why and how accurate maintenance records can help reduce equipment replacement costs
  • The impact of maintenance on occupancy
  • Getting more productivity from maintenance personnel
  • Maximizing the benefits of computerized maintenance
  • Learning how to maximize vendor discounts
  • Utility purchasing and tracking
  • Purchasing and repairing appliances
  • Relying on contractors to train in-house personnel
  • The benefits of performing post job assessments 

The Gold Standard in Service Satisfaction

1:00pm-2:00pm, Town Hall

Presented by Kevin Boisjolie (Oakwood Worldwide), Phillip Altshuler (Gables Residential) and Tandi Tucker Toni (Berkshire Property Advisors)

  • How do you create and foster a service culture?
  • What recruiting techniques should you utilize?
  • What training strategies should be in place to continually fine-tune employees’ skills?
  • What technologies support service satisfaction?
  • How do you measure success?

Each seminar has been accredited for one hour of continuing education credit by the DC Real Estate Commission. To obtain credit hours, please bring your DC real estate or property management license number with you to the seminar. You can register for CEU hours at each seminar’s registration desk.