Property Management Professionalism
From Fundamentals to Excellence
Private Zoom Webinar Link
Event Details
Join us for an empowering Professional Development webinar this September, designed specifically for entry-level to mid-level property management professionals looking to elevate their workplace performance and professional presence.
This unique session features an esteemed panel of PMA Award winners, who will share their insights and best practices for success in the property management industry.
Karen Trueman, Director of Talent Development, Legend Management, will moderate a conversation about foundational professional skills and behaviors that contribute to a successful career in property management.
Whether you're just starting out or looking to refine your professional approach, this session will provide valuable strategies to enhance your work habits, time management, communication skills and overall professional image.
- Effective Work Habits: Learn how to cultivate productive work habits that drive efficiency and effectiveness in your day-to-day tasks, setting the foundation for professional growth and success.
- Communication Excellence: Enhance your communication skills to build strong relationships with colleagues, clients, and stakeholders, ensuring clear and effective interactions in all professional settings.
- Professional Presence: Understand the importance of attendance, punctuality, and appropriate attire in establishing a positive professional image that reflects your commitment and respect for your role and the industry.
ABOUT THE MODERATOR
Karen Trueman is Director of Talent Development and Brand Reputation with Legend Management Group. Karen began her career with Legend Management Group in 2005 as the Property Manager at The Elms at Oakton with over 20 years of experience in the property management industry. She has held various positions in the industry, some of which include Leasing Professional, Resident Services Coordinator, Assistant Manager, Property Manager, Sr Property Manager and Trainer. Karen has experience working with both high-rise and garden-style apartment communities in Maryland, Virginia and North Carolina, and loves being a part of the industry.
Karen has earned her ARM® and CPM® designations from IREM® and is a member of IREM® Northern Virginia’s Executive Board. She stays actively involved and serves on numerous committees with industry organizations including PMA, IREM®, AOBA, MMHA and NAA. She is also a member of the Association for Talent Development and sits on the Property Management Advisory Board at Virginia Tech. Karen feels passionately about supporting and guiding others in their growth and development journeys. She oversees the L.E.A.D.S. program which provides mentorship opportunities to Legend team members and oversees Legend’s Health & Wellness Program. Additionally, Karen believes in giving back to the community and getting everyone from team members to residents to industry partners involved in helping those less fortunate.