2007 Meetings:
Jan: Futurist Dr. Marvin Cetron
Feb: Jim Ball on Professionalism
Mar: Jim Ball on Professionalism
Jun: Family Night at the Ball
       Game
Sep: World Class Sales w/ Gerry
      Layo
Oct: State of the Industry
Nov: Awards Banquet
Dec: Holiday Ball

2007 Seminars:
Jan: Business Writing
Feb: Jim Ball on Professionalism
Mar: Leasing Summit
Apr: PMEXPO
May: Energy Panel
Sep: World Class Sales w/ Gerry
       Layo
Oct: Maintenance Summit
Nov: Assistant Manager to Manager
Dec: Tax Credit Compliance

2007 Special Events:
April: PMEXPO
May: Spring Break
Aug: August Social
Dec: Holiday Ball

Communicate for Results and Get Residents to Do What You Want Them to Do
(Effective Written Communication Seminar)

Details
It's back to basics with a proven seminar program that benefit property managers, site managers, leasing professionals, marketing professionals and everyone else who issues written communication.  Seminar attendees will receive packets of sample letters used to announce preventive maintenance, policy changes, lease renewals, lease violations and other daily correspondence.  Led by Ginger Fitzpatrick (Zalco Realty, Inc.), who has taught this program to hundreds of fellow property management professionals, this seminar benefits anyone who wants to or needs to improve their written communication skills.  The main topics that will be addressed are:

• How to Capitalize on Common Language Usage to Improve Communication Skills
• Why Spell Check is Not a Be All and End All
• How to Write More Effective E-Mails
• How to Communicate for Results and Get Residents to Do What You Want Them to Do
• How to Improve Presentations

Fitzpatrick will review real-time examples of poorly written correspondence and illustrate how they could have been easily changed to become more effective and achieve desired results.  She'll also present model letters that property management professionals can use to notify residents of lease violations that range from nonpayment of rent to making too much noise.  Additionally, she'll show you how to improve your language usage that cuts down on your writing time but improves your writing skills.  This is a great program for everyone associated with the management of real property.  The cost to attend is $95 per PMA member and $125 per nonmember.

For more information, please see the seminar flyer.

PMA Event Reservation Policy

Reservations
All reservations shall be made in writing either via email, fax or online registration forms. Your request for a reservation completes your registration. No confirmations will be necessary. Your online registration is completed when you click the "Register" button.

Payment
Payment is accepted in advance or on the day of the event. Advance payment preferred. Payment from non-members shall be made in advance by credit card or check.

Invoices
Invoices are issued for amounts greater than $150 only.