PMA Publications Directory

In addition to outstanding educational and networking opportunities, PMA Members enjoy discounts on a wide range of useful publications. For more information or to order a publication from the list below, contact the Property Management Association at 301-657-9200.

1. PMA DIRECTORY

Published annually, the PMA Directory lists the name, firm affiliation, address, telephone number, and fax number of each PMA Member listing also include the firm's key representatives. Also included: Product/Service Directory, PMA committee listings, and frequently called numbers.
Members: Available upon request; Nonmembers: $50

2. PMA BULLETIN

The newsletter of the Association, published monthly. Each issue describes the upcoming monthly meeting; contains news of PMA, related organizations, and local/national industry happenings; provides summaries of recent court decisions; and offers tips about taxes, employee relations, and effective management practices.
Members: One copy provided with membership, additional subscriptions $25/year; Nonmembers: $100 per year

3. LEAD PAINT BROCHURES

Are you complying with EPA's requirement to provide residents at your communities constructed before 1978 with guidance to protect their families from lead-paint liability? If not, PMA can help. We reproduced EPA's brochure, Protect Your Family from Lead in Your Home, and offer copies at rates lower than Uncle Sam's. Please call the PMA office for shipping and handling costs. If you need copies, PMA Member costs are as follows:

4. ADVERTISING: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

Advertising and promoting a property or space available for sale, rent, or lease is an important responsibility. In some cases the work can be done easily in-house; in others, professional guidance is needed. What are some of the key factors to consider when you do it yourself? What do you look for when selecting an agency or group of providers to perform certain functions? How do you go about evaluating cost and avoiding waste? Directing your message? Selecting media? (For example, do you know that some publications will sell you space at 50% less than their lowest quoted rates?) This 25-page guide provides an in-depth look at a vital area of concern.
Members: $12.50; Nonmembers: $25

5. CUSTODIAL MANAGEMENT: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

Contract cleaning is one of the most significant services used in real property management. Cleaning services can be performed by in-house staff, by contract, or through a combination of the two, depending on the specific circumstances involved. This 33-page guide helps you evaluate those circumstances in order to make an effective decision. The guide provides discussion of custodial activities, equipment and supplies, developing a workscope, dealing with a consultant and retaining a custodial contractor. Typical concerns, the work involved, and its risks and liabilities are also addressed. Sample work specifications, guidance on selecting a reliable contractor,and bidding information are included as well. Members: $12.50; Nonmembers: $25

6. ELEVATOR MAINTENANCE: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

How do you keep an elevator in top condition? That's not something property managers generally need to know. But they do need to know what the maintenance process involves and the types of checklists that should be used daily, weekly, and monthly, as well as semi-annual and annual maintenance and inspection requirements. They also need to know what elevator "buzz words" mean, how to find and select an elevator contractor, what the scope of service should consist of, and what the contract should include. All this information, plus illustrations and forms, is included in the PMA Guide to Elevator Maintenance.
Members: $12.50; Nonmembers: $25

7. GROUNDS CARE: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

A 12-page manual includes a comprehensive bid specification (supplemented by notes) addressing a wide range of grounds care issues. The manual offers suggestions on selecting and specifying most services applicable to a given property. It can be used to establish contract documents and/or to direct in-house staff. The publication includes sections on maintencae and performance specifications, as well as sample contract terms and conditions.
Members: $12.50; Nonmembers: $25

8. PAINTING: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

A 21-page guide discussing a variety of painting issues that should be addressed in various indoor spaces (hallways, stairwells, lobby, boiler room, garage, commercial/residential units, etc.) as well as outdoors. Discusses surface preparation, primer and paint selection, intercoat adhesion, painting on different types of material, and so on. Includes a comprehensive model bid specification including various alternatives and insurance coverages, among other topics. One of the most complete publicaions of its kind.
Members: $12.50; Nonmembers: $25

9. RECYCLING AND SOLID WASTE REMOVAL: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

With new regulations mandating recycling at commercial and multifamily properties, increasing hauling and solid waste disposal fees, and a growing concern for the environment, the topics of recycling and solid waste removal are becoming more important. The publication provides guidance on conducting a solid waste removal and recycling needs audit, finding the right contractor for your needs, launching recycling programs at your properties, educating staff and tenants, and assessing equipment needs. The guide also provides sample contract language, a list of recycling information resources, and sample letters and literature used to gain tenant/residential cooperation.
Members: $12.50; Nonmembers: $25

10. WATER TREATMENT: A GUIDE TO SPECIFYING AND OBTAINING SERVICES BY CONTRACT

The importance of water treatment for minimizing long-tem costs at a multifamily or comercial facility cannot be overemphasized. This exclusive and heavily illustrated PMA guide provides an excellent overview of water that can cause problems for heating and cooling equipment, how to test for these materials, and the chemical that can be used to help you minimize problems over time. The 25-page guide also provides information about dealing with a water treatment contractor and presents a complete model specification.
Members: $12.50; Nonmembers: $25

11. PMA GUIDE TO EFFECTIVE TELEPHONE TECHNIQUE

Developed by a prominent public relations consultant, the pulication identifies proper procedures for developing an effective image by telephone. Some of the procedures are general in nature; others are specifically used for outgoing or incoming calls. Includes guidance on image formation in general, as well as instruction on how to teach effective telephone technique to staff.
Members: $12.50; Nonmembers: $25

12. EMERGENCY PREPAREDNESS RISK MANAGEMENT MANUAL & TEMPLATE

This risk management manual, developed for PMA's Emergency Preparedness Summit, "Anatomy of a Disaster," contains employee safety policies, chemical, electrical and plumbing hazards, loss prevention, and workmen's compensation forms, loss prevention administration for minor and major emergencies, loss prevention for vehicle incidents, claim guidelines, and templates to create emergency contact lists.
Members: $150; Nonmembers: $195

13. PMA MAILING LABELS

The complete list of PMA Members on pressure sensitive labels. Designed for use principally by Associate Members in their direct mail efforts.
Members: Member list, $50; Associate Member list, $35;
Nonmembers: Member list, $225; Associtate Member list: $150