event calendar

Who Turned Off the Lights (and the water, gas, electricity and other essential utilities)? Lessons Learned from a Texas Tragedy

Thursday, May 20
10 - 11 a.m.
Zoom Meeting

What would you do if your community or if your entire portfolio went without power, water and essential utilities for up to 10 days in the middle of winter?  How would you protect your properties, residents and staff?  How would you protect your brand and reputation from residents, the media and government agencies claiming you should have done more?  There are not hypothetical questions. They were real life challenges faced by property managers and owners this past February when three powerful winter storms knocked out the Texas’ power grid leaving properties and residents literally powerless for multiple days. 

PMA will share the lessons managers and owners learned from the Texas tragedy at a May 20 Webinar, 10-11 a.m.  Join Crissy Tosch, Regional Vice President, Berkshire Residential Investments who will share her first-hand experiences managing more than 30 communities in Texas and Colorado victimized by the storms.  Obtain additional insights from Peter Jakel, Vice President of Strategy, LinnellTaylor and Greg Minkoff, Vice President/Principal Owner, Minkoff Company, Inc. who will share communication, preparation and mitigation tips to help you manage through the unexpected.

Topics include:

  • What can property managers do to prepare for natural disasters or other emergencies?
  • How can property managers best prepare their residents to respond to emergencies?
  • Successful practices for communicating preparedness measures?
  • What are the first steps in times of crisis?
  • What are the most effective ways to communicate during a crisis and protect your brand?

This event is FREE for PMA members and $50 for nonmembers.


Register Now