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Navigate Fee Transparency with Confidence

LIVE Webinar for Property Management Professionals

Wednesday, August 6, 2025
1:00 PM - 2:00 PM (EDT)

Join Us Virtually

Join PMA for this essential webinar designed to help property management professionals understand and implement proper fee disclosure practices across the DMV region. With evolving regulations and potential penalties for noncompliance, staying informed isn't just good business—it's critical for protecting your organization.

What You'll Learn:
Legal Landscape Overview
  • Current requirements and limitations for application fees, late fees, amenity fees, pet deposits, and more across DC, Maryland  and Virginia
  • Understanding Build-to-Rent fees and specialized requirements
  • Navigate utility bill backs, damage fees, and legal fee structures
Compliance Essentials
  • Documentation requirements and best practices for fee disclosures
  • Record maintenance strategies for websites, Internet Listing Services and Property Management Systems
  • Lease language optimization and staff training protocols
Resident Communication Strategies
  • Effective fee structure explanations during tours and move-in processes
  • Clear lease agreement language and ongoing communication best practices
  • Building transparency while maintaining competitive positioning
Risk Management
  • Understanding potential penalties for noncompliance
  • Protecting your business through proper documentation and disclosure practices

Don't let fee transparency regulations catch you off guard. Equip your team with the knowledge and tools needed to maintain compliance while delivering exceptional resident experiences.

  1. Legal requirements/limitations in DC, MD (MC, PG & others), and VA covering.
    • Application fees
    • Late fees
    • Amenity fees
    • Pet fees and deposits
    • Move-in/Move-out fees
    • Utility bill backs/fees and reimbursables
    • Damage fees
    • Legal fees
    • BTR Fees
    • Others
  2. Documentation requirements and best practices for fee disclosures, record maintenance and compliance--websites, ILS, PMS.
  3. Lease language best practices and retraining team to sell with fee disclosures.
  4. Resident communication that explains fee structures.
    • At time of tour
    • At move-in
    • Lease agreements
    • On-going communications
  5. Potential penalties for noncompliance.

MODERATOR

Elaine De Lude
Vice President
LiveBE Communities
PANELISTS
Greg Benson
Managing Director
US National Property Marketing
Greystar
Jennifer Jean-Gilles
Offit|Kurman
Virginia Love
Industry Principal
Entrata
Tina Melitse
Regional Director
Costar
Xiyao Yang
VP of Digital Marketing
Bozzuto Management Company

Registration Options

Credits Price
Member
Registration Opens 6/23/25 at 12:00 AM EDT
FREE
Non Member
Registration Opens 6/23/25 at 12:00 AM EDT
$59.00

Please Note: This webinar will NOT be recorded. Attendance is required to access this critical information.


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