Navigate Fee Transparency with Confidence

Join PMA to learn how to master fee transparency for trust, compliance, and competitive advantage. This must-attend webinar will help property management professionals understand legal requirements, take advantage of best practices, and protect revenue. With evolving regulations and increased focus from both regulators and residents, it's essential to know how to present, document, and manage fees the right way.

What You’ll Learn:
Why Fee Transparency Matters

• Understand why  fee transparency is valued by potential and existing residents.

• How fees influence leasing decisions and resident satisfaction

• Best practices for presenting fees during the search process

• How transparency can impact lead generation and conversions

Legal Requirements & Penalties

• Overview of fee regulations across DC, Montgomery County, Prince George’s County and Northern Virginia

• Legal requirements, restrictions and limits

• Disclosure rules, plus a handout matrix outlining allowable fees by jurisdiction

• Risks of noncompliance and potential penalties

Compliance & Documentation Best Practices

• Documentation and record keeping essentials

• Data collection strategies to support compliance

• Guidelines for updating and maintaining fees across websites, Internet Listing Services, Property Management Systems and other platforms