Character First: Leveling Up Your Leadership in 2024

9 - 10 a.m.

National Harbor Rooms #2 & #3

Each of us believes in making a meaningful difference in the lives of those we serve. But in the midst of all the changes and uncertainty over the past few years, it's been hard to stay focused, centered and connected. Dealing with so many challenges and transitions at once can take its toll on us, and we can lose sight of what matters most when it comes to leading well.

What if we started to shift to be more responsive and less reactive in the ways we show up for ourselves and each other? What if we could activate some of the power skills that are behind some of the best and most effective leaders? What if we could level up and become the kind of leaders we admire? It's possible, and in this keynote, Rachel Druckenmiller will take you on an interactive journey  to learn how.

Learning Objectives:

  • Identify specific questions you can ask yourself to elevate self-awareness and your team to build trust and increase connection.
  • Discover how tapping into and leveraging character can help you be a more impactful and effective leader and team member.
  • Identify strategies to activate clearer focus in yourself and those around you as we wrap up 2023 and transition into 2024.

Unlocking New Strategies in the Game of Property Management

10:10 - 11 a.m.

National Harbor Rooms #2 & #3

Join us for this interactive panel discussion and gain insights from industry experts who have mastered the game of property management. Rachel Druckenmiller will facilitate a conversation to help you learn from panelists experiences and discover new strategies and unlock your potential. 

Panelists Include:

  • Jamen Miller, MBA, CPM, President, CRC Property Management
  • Karen Trueman, ARM, CPM, Director of Talent Development and Brand Reputation, Legend Management
  • Choni Wilcox, CPM, Executive Vice President (Mid-Atlantic), WinnCompanies

Key Topics of Discussion:

  1. Discover strategies for fostering resilience within yourself and your team in the face of challenges and uncertainties. Explore how to cultivate a supportive and adaptable work culture that empowers team members to thrive and overcome obstacles together.

  2. Explore the importance of embracing innovation and staying ahead of industry trends in a rapidly evolving landscape. Discuss how to encourage a culture of innovation, leverage technology advancements, and identify opportunities for growth and efficiency in property management practices.

  3. Dive into the crucial role of effective communication in property management leadership. Explore different communication styles, techniques for fostering open and transparent communication within teams and with stakeholders, and strategies for navigating difficult conversations or conflicts that may arise.

Note: The panel discussion will immediately follow the keynote address by Rachel Druckenmiller, offering a comprehensive learning experience to enhance your leadership journey.

About Rachel Druckenmiller

With her vibrant energy and authentic and engaging style, Rachel creates space for reflection and transformation and facilitates conversations that lead to sustained and meaningful change. She is a catalyst who sparks insight and action and empowers people to live and lead more intentionally, so they can thrive at work and at home.

As a Certified XCHANGE Guide and Licensed Thriving Workplace Culture Coach, Rachel has facilitated hundreds of interactive learning experiences for companies ranging in size from 25 employees to 60,000 employees globally representing a wide range of industries. Through interactive training, keynotes and workshops, she supports organizations, leaders and teams to ignite courage, connection, engagement and well-being. Rachel has a Master’s degree in Health Science and a Bachelor’s degree in Psychology and is a Health Coach.

Rachel has more than 15 years of experience as a thought leader in the well-being industry and has been honored with the following:

  • Maryland's Top 100 Women of 2022 by The Daily Record
  • Forbes Next 1000 Honoree 2021
  • One of the Leading Women of 2020 by The Daily Record
  • 40 Under 40 Game Changer by Workforce Magazine in 2019
  • #1 Health Promotion Professional in the U.S. by the Wellness Council of America in 2015