Bridging the Generational Divide in Multifamily
Leadership & Communication Strategies for Today’s Workforce
Join Us Virtually
Managing a multigenerational team can be one of the greatest opportunities—and challenges—leaders face today. Different generations often bring distinct experiences, expectations and perspectives on communication, feedback, technology and leadership. Without the right approach, those differences can create frustration and misunderstanding. With the right tools, they can strengthen collaboration, engagement and performance.
Join Lisa Banks of Optify for Managing Across Generations, a practical and engaging webinar focused on helping leaders better understand the dynamics shaping today’s workforce. You’ll explore common friction points, learn how to adapt your leadership and communication style, and discover strategies for building stronger connections across generations.
Rather than relying on stereotypes, this session will help you lead with greater curiosity, flexibility and intention—creating an environment where employees of every generation can contribute, grow and succeed.
- Recognize how generational experiences influence workplace expectations, communication styles and approaches to feedback.
- Identify common workplace friction points between generations and strategies to reduce misunderstanding and conflict.
- Adapt coaching, communication and recognition styles to better engage team members across multiple generations.
- Build trust and collaboration among teams with differing perspectives on work, leadership and technology.
- Shift from generational stereotypes to a more inclusive leadership mindset that values curiosity, flexibility and shared purpose.
Registration Options
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Registration Options
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Price |
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Member
Registration Ends 10/6/26 at 10:59 AM EDT
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FREE |
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Non Member
Registration Ends 10/6/26 at 10:59 AM EDT
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$75.00 |
About the Facilitator
Lisa Banks, Champion of Leadership Excellence, Optify, brings a wise perspective and agility cultivated through a multifaceted career in business and leadership. Prior to becoming a leadership coach, facilitator and trainer, Lisa practiced corporate law, built a business and sharpened her leadership skills while directing and growing businesses in the nonprofit space. She is a mindfulness practitioner and certified meditation teacher committed to promoting resilient leadership. At Optify, Lisa carefully selects the team's talented coaches and supports their professional growth. She directs Optify’s coaching services and helps to shape the organization’s partnership and marketing strategy.
Lisa earned her Juris Doctor from the Georgetown University Law Center and Bachelor’s degrees in Communications and International Relations from the University of Virginia. She is a certified leadership coach and facilitator through Georgetown University and a Professional Certified Coach with the International Coach Federation. She is a mentor coach for the Georgetown University Institute for Transformational Leadership and a presenter for the ICF.
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